STCW Table A-V/2-2

Specification of minimum standard of competence in

passenger ship crisis management and human behavior

Ref: https://www.edumaritime.net/stcw-code

Source: IMO

Column 1

Column 2

Column 3

Column 4

Competence

Knowledge, understanding

and proficiency

Methods for

demonstrating

competence

Criteria for

evaluating

competence

Organize

Knowledge of:

Assessment of

evidence

obtained from

approved

training, exercises

with

The shipboard

emergency

procedures ensure a

state of readiness to

respond to emergency

situations

shipboard

emergency

procedures

.1 the general design and

layout of the ship

.2 safety regulations

one or more

prepared

emergency plans

and

.3 emergency plans and

procedures

The importance of the principles practical

for the development of

ship-specific emergency

procedures, including:

demonstration

.1 the need for pre-planning

and drills of shipboard

emergency procedures

.2 the need for all personnel

to be aware of and adhere

to pre-planned emergency

procedures as carefully as

possible in the event of an

emergency situation

Optimize the

use of resources resources, taking into account:

Ability to optimize the use of

Assessment of

evidence

obtained from

Contingency plans

optimize the use of

available resources

.1 the possibility that resources approved

available in an emergency

may be limited

training, practical

demonstration and

shipboard training

and

Allocation of tasks and

responsibilities reflects

the known

competence of

individuals

.2 the need to make full use of

personnel and equipment

drills of emergency

immediately available and, if procedures

necessary, to improvise

Roles and

responsibilities of

teams and individuals

are clearly defined

Ability to organize realistic drills

to maintain a state of readiness,

taking into account lessons

learnt from previous accidents

involving passenger ships;

debriefing after drills

Table A-V/2-2

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Column 1

Column 2

Column 3

Column 4

Competence

Knowledge, understanding

and proficiency

Methods for

demonstrating

competence

Criteria for

evaluating

competence

Control

response to

emergencies

Ability to make an initial

assessment and provide an

effective response to

emergency situations in

accordance with established

emergency procedures

Assessment of

evidence

obtained from

approved training,

practical

demonstration and

shipboard training

and drills of

Procedures and

actions are

in accordance with

established principles

and

plans for crisis

management

on board

Leadership skills

emergency

Ability to lead and direct others

in emergency situations,

including the need:

procedures

Objectives and

strategy are

appropriate to the

nature of the

.1 to set an example during

emergency situations

emergency, take

account of

contingencies

and make optimum

use of available

resources

.2 to focus decision making,

given the need to act quickly

in an emergency

.3 to motivate, encourage and

reassure passengers and

other personnel

Actions of crew

members

contribute to

maintaining

order and control

Stress handling

Ability to identify the

development of symptoms of

excessive personal stress and

those of other members of the

ship's emergency team

Understanding that stress

generated by emergency

situations can affect the

performance of individuals and

their ability to act on instructions

and follow procedures

Control

Human behaviour and

responses

Assessment of

evidence

obtained from

approved

training, practical

Actions of crew

members

contribute to

maintaining

order and control

passengers and

other personnel

during

Ability to control passengers

and other personnel in

emergency

situations

emergency situations, including: demonstration and

shipboard training

.1 awareness of the general

reaction patterns of

and drills of

emergency

procedures

passengers and other

personnel in emergency

situations, including the

possibility that:

Table A-V/2-2

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Column 1

Column 2

Column 3

Column 4

Competence

Knowledge, understanding

and proficiency

Methods for

demonstrating

competence

Criteria for

evaluating

competence

.1.1 generally it takes some

time before people

accept the fact that

there is an emergency

situation

.1.2 some people may panic

and not behave with a

normal level of

rationality, that their

ability to comprehend

may be impaired and

they may not be as

responsive to

instructions as in non-

emergency situations

.2 awareness that passengers

and other personnel may,

inter alia:

.2.1 start looking for

relatives, friends and/or

their belongings as a

first reaction when

something goes wrong

.2.2 seek safety in their

cabins or in other

places on board where

they think that they can

escape danger

.2.3 tend to move to the

upper side when the

ship is listing

.3 appreciation of the possible

problem of panic resulting

from separating families

Establish and

maintain

effective

Ability to establish and maintain Assessment of

Information from all

available sources is

obtained, evaluated

and confirmed as

quickly as possible

and reviewed

effective communications,

including:

evidence obtained

from approved

training, exercises

and practical

communications

.1 the importance of clear and

concise instructions and

reports

demonstration

throughout the

emergency

.2 the need to encourage an

exchange of information

with, and feedback from,

passengers and other

personnel

Information given to

individuals, emergency

response teams and

Table A-V/2-2

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Column 1

Column 2

Column 3

Column 4

Competence

Knowledge, understanding

and proficiency

Methods for

demonstrating

competence

Criteria for

evaluating

competence

passengers is accurate,

relevant and timely

Ability to provide relevant

information to passengers and

other personnel during an

emergency situation, to keep

them apprised of the overall

situation and to communicate

any action required of them,

taking into account:

Information keeps

passengers informed

as to the nature of the

emergency and the

actions required of

them

.1 the language or languages

appropriate to the principal

nationalities of passengers

and other personnel carried

on the particular route

.2 the possible need to

communicate during an

emergency by some other

means, such as by

demonstration, or by hand

signals or calling attention to

the location of instructions,

muster stations, life-saving

devices or evacuation

routes, when oral

communication is impractical

.3 the language in which

emergency announcements

may be broadcast during an

emergency or drill to convey

critical guidance to

passengers and to facilitate

crew members in assisting

passengers